Customer Service
FTD.com is committed to customer satisfaction. To help further our customer service efforts, we’ve provided answers to many of your frequently asked questions.
If you don’t see an answer to your question on the list below, please feel free to contact us 24 hours a day.
You can e-mail us.
·What If Recipient Is Unavailable?
| · | Changes to Orders |
| · | Changes to Floral Products |
| · | Cancel |
| · | Satisfaction Guarantee |
| · | Substitution Policy |
| · | Delivery Policy |
| · | Cancellation/ Return |
| · | Security & Privacy |
| · | Discounts & Promotions |
| · | Open a New Account |
| · | Reminder Service |
| · | Close My Account |
| · | How to Shop FTD.com |
| · | How to Place an order |
| · | Payment Options and Fees |
| · | Spas |
| · | Golf Courses |
| · | Movie Theatres |
| · | Ski Resorts |
| · | Contact FTD.com |
| · | Deliveries with Alcohol |
